Lending Survey! Please take a short survey to help Kiva improve

Tell us what you think of lending on Kiva!

Kiva is always looking for ways to improve the lending experience for our users, and that is why today we launched a new lending survey. The survey asks questions about why users lend, how lending teams can be improved, and what new programs users would like Kiva to adopt. Your participation in this survey will help Kiva to make an even greater impact!

The survey is open to all Kiva users. So, whether you are new to Kiva or have been a lender since the beginning, are a team captain or don't even belong to a lending team, we would very much appreciate you taking the time to complete the survey. We value your feedback!

The survey should take about 10 minutes to complete and can be found by clicking here. All responses are completely confidential and we will close submissions at 5pm PST on Tuesday, January 26th. We hope to hear from you!

Thanks so much,
The Kiva Team

About the author

Chelsa Bocci

Chelsa was part of the founding team at Kiva in 2005 and was responsible early on for establishing Kiva's global Microfinance Partnerships program where she managed a great deal of relationships with Kiva's Field Partners, primarily in Africa, and oversaw Kiva's Microfinance Operations programs; Inventory Management and Kiva's expansive Fellows Program. Chelsa is currently responsible for leading Kiva's Marketing and Community teams, which includes Online Marketing, Social Media Marketing, Content Management, Community Engagement and Support. Prior to Kiva, Chelsa was a Corporate Recruiter and Immigration Specialist with Barclays Global Investors. She returned to the U.S. following a period of extensive world travel and work abroad; including Social Work with HIV-positive children in South Africa and tsunami relief efforts in Thailand and Indonesia. Chelsa received her B.S. in Psychology from Santa Clara University, and has completed certifications in Social Performance Management, Framework for Reporting/Analysis/Monitoring/ Evaluation (FRAME), Behavioral Interviewing/Talent Selection, Risk Management Strategies, and Human Resources Management.